Location and Getting to There
Q) Where is the Property Located
A) The Property is located in Halpe, Belihuloya
Q) How do we Get There
A) Google search “Treehouse Chalets Belihuloya”
Q) Can I Drive to the Property
A) Yes, you can Drive up to the Property. The turn to the property can be a bit steep down only when turning from the main road. It’s a concrete road and 600 meters away from the main Haputale Colombo road.
Rooms and Rates
Q) What is the Check-in and Check-out time
A) Check-in time is 02.00 pm and Check-out time is 11.00 am
Q) How can I cancel my reservations without any charge
A) To cancel, a reservation please contact our reservations team,
Tel: +94 71 707-3529
Q) Does the Property have Safety Lockers?
A) Yes, Safety Lockers are available in Chalets
Facilities
Q) Does the property have a pool facility
A) No, we do not have a general pool, but the Dunhinda Chalet has a private plunge pool
Q) Does the property have a Gymnasium
A) No, but we have hiking trails and walking around our property will be sufficient exercise
Q) Does the property have a Spa facility
A) No, we can bring in a Massage Therapist on prior appointment
General Property Information
Q) Which is the nearest City?
A) Belihuloya, 10Km
Q) Which is the nearest train station?
A) The nearest railway station is in Haputale, 22 kms from the property and it’s 40 minutes drive away
Q) Do you have any child policy?
A) Yes, we have. Children up to the age of 6 years is free of charge and from the age of 6 to 12 half rate is charged and all above the age of 12 are considered as Adults
Q) Do you have Wi-Fi in the Property
A) No, There’s no WiFi in the mountains, but you’ll find no better connection!! (We can provide Wifi if needed)
Q) Do you have parking
A) Yes we have free parking within the property
Q) Does the property provide Excursions?
A) Yes, we have a list of experiences we offer and can arrange any excursions at your convenience.
Q) What Voltage does the Property use?
A) 230 Voltages
Q) Does the Property have a Pet Policy?
A) Pets are not allowed in the Property
Q) Can I pay the bill through a Visa Card ?
A) Yes you can, We accept Visa, Master and Amex Cards
Q) Does the Property have Multi Language Speaking Staffs?
A) Yes, Our staff speak Sinhala, Tamil, English
Dining & Services
Q) Do you have a Vegetarian Menu
A) Yes we do have vegetarian and a vegan menu
Q) Does the Property have room service facility
A) Yes we do have
Q) Do you have private butler service
A) Yes we provide private butler service
Q) Do you have driver accommodation
A) Yes we can provide driver accommodation
Q) Do you have AC’s in the rooms
A)We do not have AC’s as it is not needed due to the cold weather . But there’s pedestal fans if needed
Q) Do you have private dining service
A)Yes we provide private dining